Troubleshooting “Q” Button (HOME Key) Not Working on QRD Spark N5

The center “Q” button on the QRD Spark N5 functions as the HOME key, responsible for turning on the controller, pairing it with consoles, and waking up the system. The button’s functionality can be affected by:

• Battery charge level

• Firmware version

• Correct pairing procedure (for PS4/PC/BP converter)

• Controller power/sleep state

 

Common Issues & Solutions

Issue 1: Q Button does not turn on the controller
📌 Cause: Battery is fully drained or deeply discharged
✅ Fix:

1. Charge the controller with a 5V/1A power source or PC/PS4 USB port for at least 2 hours

2. Avoid using fast-charging adapters

3. After 1 hour of charging, try holding the Q button for 5+ seconds

4. If still unresponsive, try restoring factory settings:

   • Tutorial: https://qrdgame.com/blogs/tutorials/qrd-spark-n5-resetting-back-to-the-factory-settings

 

Issue 2: Q button activates but cannot connect to the console
📌 Cause: Incorrect pairing or loose USB connection
✅ Fix:

1. Replug the USB-C cable and ensure it's secure

2. Power off and press Q for 3 seconds to re-pair

3. For Bluetooth, ensure old pairings are removed from your system

4. If using the BP Converter, follow the full pairing tutorial:

   • https://qrdgame.com/blogs/tutorials/tutorial-how-to-use-qrd-blackpill-ps5-wireless-converter-on-ps5

 

Issue 3: Q button won’t wake up the PS5 console

📌 Cause: Wake-up functionality is not supported through BP converter

✅ Fix:

The Spark N5 cannot turn on the PS5 via Q button when used with the BlackPill adapter. Please use a DualSense controller to start the PS5, then switch to the N5.

 

Issue 4: Q Button malfunctions after firmware update
📌 Cause: Improper update process
✅ Fix:

1. Download the latest firmware here:

   • https://qrdgame.com/blogs/software/v3-0-1-qrd-sparkn5-version-release-notes

2. Follow instructions carefully using a Windows PC

3. After flashing, restart and test the Q button again