If you see a Microsoft Visual C++ Runtime / Debug Assertion Failed error when opening the firmware tool, please follow this guide to fix it.

1、Problem

Error example:

• Microsoft Visual C++ Runtime Library
• Debug Assertion Failed
• filecore.cpp Line 320

 

2、Cause

This issue is caused by the firmware EXE being a self-extracting package.

When opened directly:

• Files are extracted to a temporary system folder
• Some files may not load correctly
• The update tool cannot read required files → triggers C++ error

 

3、Solution

Step 1 – Do NOT open the EXE directly

Do not double-click the firmware EXE file.

Step 2 – Extract the EXE manually

• Right-click the EXE file
• Open with WinRAR or 7-Zip
• Extract all files to a folder

Example folder: